I hate bad customer service. It is one of those things that really bug me. Living in New York does not help; I get even more demanding now. However, something very out of character happened to me: two weeks ago, I almost tipped someone so that they stopped doing their job so well. It was a very kind beauty therapist…
Disclaimer: this post is kind of graphic and could cause discomfort. Read at your own risk. In my defense, I am muy loca these days.
With all the stress leading to our summer road trip down South and DH’s work news, I decided to finally claim my Mother’s Day present: a long overdue Mani Pedi and a massage. But since I, more than ever, needed to think ‘practical’, I opted out from the massage and asked for bikini waxing. It was a no brainer: I was going to the beach in South Carolina, it was going to be hot and whether I liked it of not I had to help DH supervise the kiddos in the sea. So yeah I had to do IT.
It was high time that I finally overcame my fear. I avoided any ‘maintenance’ job down there since L was born 2 years ago because I have this (irrational) belief that a tiny tiny strip of wax was going to rip open wide my C-section scar. Hey, people tend to sweep under the rug the excruciating pain of C-section recovery: ‘it is standard procedure, don’t sweat it, you’ll be fine…You will be like C- what again?‘ Bullshit !!! I am still traumatized about it and every time L is pinching my scar (and all the fat around it)-for fun- I swear I cry. Note: this boy is obsessed with fat so either he becomes a cosmetic surgeon, a personal trainer or a soap maker. Bets are on.
Anyway, I was feeling strong and did not flinch when I confidently replied ‘Brazilian’ after the beautician asked whether I wanted a a Brazilian or a basic bikini. But then, she started to voice her concern when she saw me naked:
‘Wow, it’s a lot…Are you sure? Have you done it before?
‘Yes, I did it once when I was in Sao Paulo years ago. It was way before I had kids…I know it is all a mess down here these days but see, I had 3 kids [as if…] and I had this C-section so been scared to do it again bla bla…’
The more I talked, the more confused she looked but she proceeded anyway…That’s when I started to get confused.
She told to lift this, and lift that, and turn this and turn that. WTF???!!!! I was so shocked that I could not utter a word and just obediently followed the instructions. Thousand thoughts and screams were bursting inside my head with the loudest one being this one:
‘Obviously now I know for sure. I never had a fucking Brazilian ever before!!!!! Because if I had, I would definitely know!’
I swear it felt like a thorough OBGYN checkup combined with an hemorrhoids consult. Every time I thought she was done, she was going back to it again…and AGAIN. Even mental teleportation to my calm and safe haven where I ‘go’ to when the kids piss me off (FYI recently that place has been the Catskills Mountains in the Fall season) failed to calm my nerves.
She finally paused:
‘You have very, very sensitive skin…
Me thinking: No I don’t it. Perhaps I am bleeding because this part is supposed to have hair to protect it?
‘Yes you are very sensitive, so I am going to ask you one last time. Are you sure you want me to take it all off?
At this point, it is not confusion anymore but sheer disarray:
‘What do you mean? Surely, there is nothing left to take off… I said partly smiling partly wimping partly melting with sweat. Let’s just pause now to imagine a selfie of that expression…hahaha.
Realizing that I would never understand what she meant even if she was to speak very slowly and articulate every single sound, she just silently pointed her finger at my ‘sacred line’. My eyes rolled out of my head and I finally screamed: ‘Please stop now, please’.
‘Sure. Let me ‘clean’ the rest some details.’ She said getting her tweezer out to finish me off.
When I left the treatment room, I noticed that:
– I have been in there for almost an hour
– I could barely walk
– I should have thought better than wear tight jeans
And most importantly, as I was slowly moving toward the seat where my pedi would take place, I saw that all the customers were staring at me big time as if wondering whether or not I had my whole body waxed…Once home and after all the redness disappeared, I started to laugh. In the last few years, I have been telling people how the whole IVF process, multiple vaginal exams during my two pregnancies, my two deliveries by C-section destroyed all my sense of privacy and intimacy and claiming proudly that now old prudish me could face anything bla bla bla. As if no other woman on Earth could understand a word of what I freaking went through.
Turns out any woman who had a $50 full brazilian wax (or any gay man period) probably totally gets it!